When it opened in 2005, Spectrum Center, then known as Charlotte Bobcats Arena, approached mobility in a way that reflected the priorities of its time. Managing the large volumes of traffic arriving for major events was a central concern. An early initiative, the Park and Print system, allowed visitors to reserve parking in advance, print their passes and receive updated information about roadworks and event-day closures.
Two decades later, the mobility landscape around the arena has changed considerably. Charlotte’s Uptown district has developed into a more connected urban environment, with visitors able to access Spectrum Center through a combination of public transport, walking, cycling and shared travel options.
For a venue attracting thousands of people for games, concerts and other major events, these connections matter. A transit station can be located next to an arena, but its presence alone does not guarantee that visitors will use it. Clear information, convenient facilities and straightforward routes all play a part in making sustainable travel practical.
Assessing the whole journey
Spectrum Center achieved ModeScore Gold, recognising the strength of its existing transport connections and wider mobility provision.
Public transport was a particular strength of the assessment. Multiple bus stops and transit connections, including the Charlotte Transportation Center, are located close to the venue. Visitors can combine buses, light rail, streetcar services and park-and-ride facilities to plan their journeys. Recent renovations have also introduced a dedicated Belk Light Rail Entrance.
The arena also benefits from nearby cycling routes, visitor bicycle parking and shared active travel services. A cycling map and digital information available through the Spectrum Centerand Hornets apps help visitors explore their travel options, while Charlotte’s wider Uptown CycleLink programme continues to develop connections across the city.
ModeScore considers how these different elements work together, assessing infrastructure, accessibility, information and connectivity to understand the overall experience for visitors and staff.
Opportunities for continued improvement
Alongside recognising existing strengths, the assessment identified opportunities for Spectrum Center to further develop its sustainable mobility offering over its three-year certification period.
Engagement and services: Building on existing communications and initiatives, the venue could expand its programme of sustainable travel services, potentially working towards five annually. These might include cycling events, walking groups and additional public transport guidance, promoted through newsletters, digital channels and the Spectrum Center app.
Performance monitoring: Existing travel surveys provide a foundation for more detailed planning. A formal venue-specific travel plan, measurable targets and regular communication of survey findings could help demonstrate how feedback informs future improvements.
Wayfinding and signage: Consistent visual signage and digital guidance could make sustainable transport options easier to navigate. This would be particularly valuable if additional bicycle parking or end-of-trip facilities are introduced, helping visitors and staff locate and use them with confidence.
Together, these recommendations provide a practical framework for considering future improvements and building on the venue’s existing strengths.
“Spectrum Center benefits from excellent public transport connections. ModeScore recognises that strength while identifying practical ways to improve the visitor experience, from clearer information to more targeted engagement. For an established venue looking ahead, that’s a strong foundation to build on.”
James Nash, CEO, ModeScore
For an established venue like Spectrum Center, the opportunity is not to build a new transport network, but to improve how visitors connect with the one that already exists.
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